Privacy Policies

Opting-out or Termination of Registered accounts

If users have opted out of all communication with the Website or deleted/deactivated their account, DBA: Natural Balance Wellness Medical Center (NBW) / Tony L. Boggess DO PC will not contact you, nor will your personal information ever be used.

Personal Information Security

We are committed to preventing others from unauthorized access to the personal information you provide to us, and we maintain commercially reasonable procedures and technology designed for this purpose. DBA: NBW / Tony L. Boggess DO PC has reasonable technical and organizational security measures in place to protect the loss, misuse or alteration of the information under our control. However, we cannot guarantee that unauthorized third parties will never be able to defeat those security measures or use your personal information for improper purposes.

Financial Information Security

When using our registration and payment center, sensitive information, such as credit card number, is encrypted and is protected with state-of-the-art encryption software. While encryption protects sensitive information online, we also strive to protect user-information off-line. As a medical clinic, we are held to strict standards known as HIPAA and while we are not bound to such standards for webstore clients, we are accustomed to privacy in general.  All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, billing and customer service are granted access to personally identifiable information.

Customer Consent

By using / /, you consent to the collection and use of certain information in the manner we describe and agree to the terms set forth herein. By logging into your cart, you agree to receive email notifications regarding the status of your check-out process and the clinic newsletter. You may opt out of the newsletter at any time.

Changes Without Notice

The practices and policies contained in this Policy are subject to change at any time without pre or post notice. If we decide to change our policies, we will post those changes on this Website, but will not notify individuals of such changes directly. Information collected before changes are made will be secured according to the Policy in place at the time such information is collected notwithstanding future changes to this Policy. The practices and policies of all future Policy replace all previous notices, policy or statements with respect to the same subject matter.

Information We Use

We request information from customers on our secure online platform. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date, security code). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user. This information is only shared with other companies who work on behalf of DBA: NBW / Tony L. Boggess DO PC to provide a product or service to you. These companies do not have any right to use the personally identifiable information and contact you with offers on products or services. We may use this information to inform you of additional goods and services about which you might be interested or to customize your experience and use of and nbwellness store. You may opt out of such contact or discontinue affiliation with DBA: NBW / Tony L. Boggess DO PC or nbwellness store at any time. We may also ask you for personally-identifying information in connection with a promotion or survey. Any email you receive from DBA:NBW / Tony L. Boggess DO PC, or third parties authorized by you to send email, will contain additional opt-out or unsubscribe options in the email with instructions on how to unsubscribe from receiving future emails.

We may automatically gather statistical information about our website and visitors, such as IP addresses, browsers, pages viewed, number of visitors, goods and services purchased, transactions completed, etc. To do this, we use action tags and cookies provided by our site analytics and marketing partners. Although these partners log the information coming from our site on our behalf, we authorize how that data may and may not be used. Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Minors (Children under 13 years of age)

We do not knowingly collect or use personal information from children under 13 without containing verifiable consent from their parents. We have no way of distinguishing the age of individuals who visit or use our website, and so we carry out the same Privacy Policy for individuals of all ages. If a child has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt out of promotional opportunities. For more information about the Children’s Online Privacy Protection Act (COPPA), visit

The Way We Use Non-Medical Information

Our goal is to provide products for you personal satisfaction, therefore we evaluate your personal interactions with us in an effort to bring you the products customers want. In addition, we use your information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site’s content, layout, and services. If you request a products or service, we use your personal information to ship your order; if the products or services are from a retail partner, we may provide your relevant information to that retailer for purposes of the transaction. If you establish a credit account with us or our providers, we collect additional information, including billing information, credit card number and expiration date, and tracking information from checks or money orders. We may also use or disclose information to resolve disputes or investigate problems. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our products and services.

Natural Balance Wellness Medical Center Patients: How We Use your Medical Information

DBA:NBW / Tony L. Boggess DO PC is required by HIPAA law to maintain the privacy of patient medical information. We must provide you with a copy and follow the terms of this notice. If the notice is changed in any material way, a revised notice will be available upon request. We will use your medical information for Treatment, Payment and Health Care Operations. We may contact you at any phone number or address you have provided to us to remind you of an appointment or other health care matters or to obtain payment for our services. DBA:NBW / Tony L. Boggess DO PC may use and disclose your medical information to inform you of treatment alternatives or other health related benefits and services. We may disclose your medical information to family members or others who are involved in your care of payment for that care. You must notify our office in writing if you do not want us to communicate with you in any of these ways. We may use your medical information for any uses that are required or permitted by law. Other uses and disclosures will be made only with your written authorization. You may cancel an authorization at any time by notifying our office in writing.

You have the following rights: Right to privacy notice; Right to request restrictions on uses and disclosures of your medical information; Right to receive confidential communications; Right to inspect and copy your medical information; Right to request an amendment to your medical information; and Right to an accounting of disclosures of your medical information. If you feel that your privacy rights have been violated, please contact our office or the U.S. Secretary of Health and Human services. Learn more about Natural Balance Wellness Medical Center HIPAA policies


Users who no longer wish to receive our newsletter may opt-out of receiving these communications by following the instructions on our unsubscribe page hyperlinked from the newsletter.

Social Network links and “email a friend”

If a user elects to use our E-mail to a friend service for informing someone about our website, we launch the default email program on the users computer. We do not know who you send the article to and therefore we could not collect and store that data. This service is an approved third party provider.

Links outside of / /

Our website contains links to other sites. However DBA:NBW / Tony L. Boggess DO PC is not responsible for the privacy practices or the content of other sites. Links to other websites, does not indicate that we endorse such sites nor that the information they contain is accurate. We encourage you to be aware when you leave our site to read the privacy statements of every linked website as the privacy policies may differ from ours. This privacy statement applies solely to / / websites.

Third Party Advertising

We do not accept any paid advertisements on any of our websites. Any services or products recommended and/or offered in the clinic newsletter or elsewhere on our websites have gone through extensive consideration for their clinical value before such recommendations. DBA:NBW / Tony L. Boggess DO PC is not financially contracted with anyone. Nor do we have any partnerships with any companies or products re recommend.

Share your opinions

Our clinic welcomes feedback, questions and comments about our products, services and our websites.


This website and all content and materials included on this website, are for informational purposes only. All information, text, graphics, illustrations, photos, video, and audio are protected under U.S. and international copyright laws and are the exclusive property of Dr. Tony L. Boggess. All written, audio, and video contents of this website are based primarily upon the opinions of DBA:NBW / Tony L. Boggess DO PC clinicians unless otherwise noted. Individual articles, audio, video contents are based upon the opinions of the respective author, who retains copyright as marked.

Medical Advice

Please understand that we are not able to provide individual medical advice unless you are a patient of our clinic and have already seen one of our doctors. If you have specific  medical questions about your health, please consult your doctor or health care professional. 

Customer Service

At NBW we treat every customer like we would treat our own patients (without medical advice, of course) We think most of our patrons really appreciate this about us. When you shop with our store, you can expect fast, friendly, personal service every time. Unlike most other companies, when our contract our office, you will get to talk to a real person during regular business hours. So if you have questions, you get answers, IF you have a problem with your order, you get the personal attention you'd expect from a Holistic medical clinic committed to the health and wellness of people as a whole. Bench marked as such, along with our continuous commitment to high quality, physician selected products, as the best prices is the primary reason why so many patients and patrons use our products and store for most (if not all) their nutritional supplement needs. 

Best Price Guarantee

Natural Balance Wellness goes above and beyond to earn our patients and customer's confidence. We are committed to offering nutraceutical grade products at the lowest price without gimmicks. If you find any product purchased from us advertised for less, we will gladly match the price, provided it meets the following tests:

1. Only products sold by nbwellness store and/or Natural Balance Wellness qualify. Offer includes total purchase price of merchandise. Does not take into consideration, bulk orders, free shipping and handling, close out sales. 

2. Qualifying offers are defined as a legitimate online retailer located within the United States; auction sites. marketplaces, loyalty programs and clubs, or comparison shopping networks are not included. 

3. Items submitted for comparative pricing must be the same brand name, potency and size as the product(s) ordered from nbwellness store.

4. Comparative vendor or website must have item(s) in stock and be available for purchase-- not just offering "out of stock" products (Note: this is a common trick to drive consumers to websites and is an unethical marketing gimmick.) 

5. Prices for comparative purposes must be from a verifiable URL or a from a current published as or webpage. Comparative products must also be advertised within 24 hours of the date your order is placed with nbwellness store. 

For web-based claims: please email a link of comparative add to [email protected]. Please write " Best Price" in the subject line or your message. 

For other typers of offers: please send us a copy of the ad, making sure it includes the bendors name and address, description of the product, price and date of offer. Also include your name and address, your order number found on your invoice. 


Mail to: 

Natural Balance Wellness Medical Center

1601 Briarwood Circle Ste. 475

Ann Arbor, MI 48108

All claims must be submitted within 7 days of the original nbwellness store order. " Best Price Guarantee" is limited to one retailer per order per customer. Refunds will only be issued in the form of store credit

Off excludes: typographical errors, free product or shipping offers, competitor bonuses, closeouts (often soon to expire)  percentage off discounts or inventory liquidations. All decisions by nbwellness store concerning claims shall be final. We reserve the right to discontinue our offer at any time. 


should you have any questions or concerns, please call our main office at 734-929-2696 or email us at [email protected]


Thank you